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Providing support in your own home through care and companionship

The very best in Domiciliary Care

 

  

 

Ladies In Waiting….Is proud to be different

We pride ourselves on our ability to provide an outstanding level of care to our clients.

  • We always visit at a time convenient to the client.  

 

  • We employ mature care workers who will provide care from 1 hour to 24 hours.

 

  • We pride ourselves in ensuring continuity of care by providing the same carers. This creates stronger relationships with the client and their families. 

 

  • Our state of the art computer dial-in system confirms the arrival and departure times to the office of our mature care workers, through the use of a unique to the care worker, and free to the client telephone number.

 

  •  All our staff receive an enhanced disclosure from the Criminal Records Bureau, as well as references and background checks. This is done to ensure that the agency is satisfied that the staff member is an appropriate and experienced individual to look after our clients.

 

Ladies in Waiting is a domiciliary care agency, based in Ilkley, providing care, companionship and mobility to elderly people in their own homes, enabling them to live independently.

Whether the client is temporarily out of action, or needing long-term care or assistance, we assess the personal needs of each individual, and create a plan to ensure that the best care is provided.  We aim to maintain the client's independence, dignity and freedom.

Our unique service guarantees visits of at least one hour, at the specified time the client’s want. Our client’s know that we always arrive on time, and that we always send the same care workers.

Ladies In Waiting operates a unique dial-in telephone system, that confirms the arrival time and departure time of our care workers at a client’s home. This secure telephone system uses a 0800 telephone number which is absolutely free and does not cost a penny to our client’s, or even appear on our client’s telephone bills.

What this system creates is a safe, secure, and reliable ‘real-time’ monitoring of all of our staff, which ensures that we always know that our staff members have arrive safely and at the time requested by our client’s.  

 

Customer Comments and Testimonials

I am very happy to send you my comments, as I am so impressed with Ladies In Waiting who looked after my late father. They combined complete professionalism with great kindness, humour, and compssion, and made the last two years of his life a joy for him.

"Ladies In Waiting provides very helpful, considerate and knowledgeable carers".

"An excellent service, staff are always punctual and stay the required length of time".

"Ladies in waiting provided dutiful and caring help after my illness".

 

Please click on the Testimonial tab to find more customer comments about their experience of our service.