Ladies in Waiting – Home Care Ilkley
ANY TIME
We visit at a time agreed with the client
YOUR TIME
We spend a minimum of an hour on each person centred visit
CONTINUITY & CONSISTANCY
We pride ourselves on always ensuring that the same team members visit. You have your own designated carer / companion/s.
DISCRETION GUARANTEED
We are the model of discretion, as our team are always smartly dressed for companionship visits which do not require our team to wear obvious uniforms.
MEANINGFUL RELATIONSHIPS
Our team is renowned for their understanding and empathy, due to the team’s mature nature, with our team developing a genuine rapport & meaningful relationship with their clients.
YOUR NEEDS MET
We offer chats and walks, outings, respite time for family members, fresh meal preparation, support with shopping support with washing and dressing.
The very best in Domiciliary Care & Dementia Support Ilkley
Ladies in Waiting is a domiciliary care agency, based in Ilkley, providing meaningful companionship and care to over 65-year-olds in their own homes, supporting them to remain independent as long as possible.
We assess the personal needs of each individual and create a plan to ensure that the best companionship and care is provided. We aim to maintain the client’s independence, dignity and freedom.
Our unique service provides visits of a minimum of an hour, at a time agreed with the client at the time of assessment. Our clients know that we always arrive on time, and that we always send members of the same team.
What our clients say
” I was extremely impressed at the most efficient and professional service you provided and will not hesitate to recommend you to anyone who needs your help. I was very pleased with J, she was caring, compassionate, helpful but never intrusive but best of all she had a sense of humour!! I think she will agree we got on very well. May I wish you continued success. “
Mrs. F
“Ladies in Waiting is an amazing company with an amazing team who are professional, caring and are now part of the family. I don’t know where we would be without them. Anyone who feels they need help with their elders can feel safe and assured that Ladies in Waiting will go to the end of the world to provide safe and caring hands.“
Mrs B
” I did want to say how happy I was to have found you. It was a great comfort not just to me but to my family to have such a friendly caring companion to stay the night after my operation and a comfort also, to know that you will be there again if a similar situation arises. With many thanks “
Mrs S
“ Thank you so much for the care that all the ladies have given our mum for the past year and a bit. Their professionalism and dedication has been truly wonderful. Thank you also to Andrew and Anne and all the office staff who have worked so hard on our mum’s behalf. Fingers crossed our mum will settle in well at the Raikes and will be happy there. “
David Hughes and Barbara Tewson
“ Andrew, I wanted to write to you to express my sincere thanks for the way in which you have cared for my Father since we first engaged you.
The Ladies which gave the care have always been very professional, friendly and communicative towards him, which I know he appreciates. When ever there has been any sort of issue I have always been impressed with your knowledge and again professionalism in how you have dealt with it.
Thank you for helping us gt set up with the new company for more extensive care it is greatly appreciated. “
Simon Jennings
“ Just a note to say thank you so much for all your help & support you have given to Dad & myself over the last 2 years.
You provide a wonderful service & you should be very proud.
Dad loved Liz & I have written to her directly, but I also wanted to thank Helen for covering when Liz was away. Dad had a good 98 years.
People like yourselves allowed me to care for Dad at home & I couldn’t have done this without the support of carers.
I will continue to promote your services to those who I feel would benefit. Thank you once again. “
Sue & John
Our Care Homes
The Raikes and Sunningdale have extremely good qualities for caring for differing needs.
The Raikes Care Home, Ilkley
The Raikes has a ‘genteel’ clientele, whose elderly residents may have the symptoms of dementia but who may also have limited mobility, or they are becoming physically frail and need a higher level of physical assistance from our caring staff.
Sunningdale Care Home, Bradford
Sunningdale provides an environment where it is safe for residents to have as much freedom as possible. We operate a daytime open door policy, so residents can enjoy the secure landscaped gardens as much as they like, easing any feelings of restriction.
Philosophy of Care
We are committed to training and developing all staff to have the understanding, skills and competence to carry out their roles successfully and happily, and to accomplish:
To promote the physical, social and psychological wellbeing of all our clients
To create a secure and caring environment
To protect and maintain privacy and client autonomy
To promote and maintain high standards of care
To support and inform relatives and significant others
We (Ladies in Waiting) strive to maintain continuity, in relation to the care worker and the client, therefore building a relationship of reliability, trust and (often) friendship.
Ladies in Waiting is registered with the Care Quality Commission, where you will be able to request a copy of our most recent Inspection Report on 0300 061 6161, or by going on line to their website at www.cqc.org.uk
